WHO TO CALL: PHONE NUMBERS FOR RESIDENTS
This
paper lists phone numbers you can call to report crimes and other incidents,
and get assistance in dealing with various personal and family problems. More information about these numbers is
available in the SDPD’s Community Responsibilities Guide, which can be
viewed in the Crime Prevention and Education section under Community Resources
and Responsibilities on the SDPD’s website at www.sandiego.gov/police.
REPORTING CRIMES AND OTHER
INCIDENTS
· Emergencies.
Call 911. These are crimes
that are in progress or about to happen, and ones that have resulted in serious
personal injury, property damage, or property loss. They also include situations in which the
suspect may still be at the scene and some suspicious activities. If there is any doubt as to whether the
situation is an emergency it is always better to be on the safe side and call
911.
· Non-emergencies. Call
the SDPD at (619) 531-2000. Crimes
and suspicious activities that fall into this category are: (1) those that don’t
involve serious personal injury, property damage, or property loss; (2) ones in
which there is no possibility that the suspect is still at the scene or is
likely to return to the scene; and (3) ones for which an immediate response is
not needed.
· Payphone
abuses. Call the
SDPD Neighborhood Policing Resource Team (619) 446-1017 public pay
phones that are being used by persons loitering or involved in prostitution,
drug dealing, graffiti, and other nuisances.
· Gang
activities. Call the SDPD Gang Detail at (619)
531-2847 to report threats by known gang members, gang activities, and
gang-related graffiti. Or call its
24-hour gang hotline, (619) 531-2532, to provide information on
incidents of gang violence.
· Recurring
traffic violations. Call the SDPD Traffic Division at (858)
495-7800 regarding violations at specific locations, e.g., speeding,
running red lights and stop signs, etc.
· Abandoned,
wrecked, dismantled, or inoperative vehicles or vehicle parts.
Call the SDPD Vehicle Abatement Office at (858) 495-7856 if they
are on private property. Call the SDPD
at (619) 531-2000 if they are on city streets or public property.
· Prostitution,
pornography, gambling, and violations of laws regulating police-licensed
businesses. Call the SDPD Vice unit at (619) 531-2452. To complain about stores, bars, and
restaurants that hold an Alcoholic Beverage Control (ABC) license and sell
alcoholic beverages regarding sales to minors, and vandalism, noise, loitering,
litter, urination, rowdy behavior, etc. outside the establishments call its ABC
Hotline (619) 515-2777.
· Highway
non-emergencies.
Call the California Highway Patrol at (858) 637-3800. Call 911 for emergencies.
· Non-emergencies
in the County but outside the City. Call the San Diego County Sheriff at (858)
565-5200.
· Activities
of illegal or suspected undocumented persons. Call the
U.S. Border Patrol at (619) 662-7321.
· Threats
to the President and other government officials, counterfeit money, forgery,
and other financial crimes. Call the U.S. Secret Service at (619)
557-5640.
· Mail
theft, tampering, fraud, and other mail-related crimes.
Call the U.S. Postal Inspector at (626) 405-1200. Call 911 if you suspect a piece of
mail is contaminated or contains an explosive.
Do not handle it.
· Dumping
of fuel or other hazardous substances in city storm drains. Storm Water Hotline (619)
235-1000.
If you don’t want to “get
involved” you can provided information about crimes to Crime Stoppers, a
non-profit organization that works in partnership with local, state, and
federal law enforcement agencies to help solve serious crimes. If you think you have info concerning a
serious crime or felony suspect, call toll free (888) 580-8477. All calls remain confidential. If your information leads to an arrest you
could earn a reward of up to $1,000.
REPORTING OTHER PROBLEMS
·
Graffiti.
Call the City’s Graffiti Control Hotline at (619) 525-852. Victims can obtain free recycled paint and
supplies to remove graffiti by calling the City Paint Bank Operations at (619)
527-5419.
·
Litter
on private or public property. Call the City Environmental Services
Department at (858) 694-7000.
Call Park and Recreation at (619) 685-1350 regarding litter on
property in a Landscape Maintenance Assessment district.
·
Animals.
Call the County Department of Animal Control 24-hour emergency number,
(619) 236-2341, to report incidents involving animals that threaten public
health and safety. Call the City
Environmental Services Department at (858) 694-7000 for the removal of
dead animals in public right-of-ways.
The following numbers can be used for other animal control services: (619)
236-4250 for spaying or neutering, lost and found, operator
assistance, etc.; (619) 236-4250 for licensing and rabies vaccinations; (619)
236-4250 for adoptions; and (619) 236-5500 for noise abatement.
·
Unsafe
street conditions. Call City Street Division at (619)
527-7500 to report potholes, cracks, and other problems with street
surfaces, sidewalks, and curbs; missing, damaged, or obscured signs;
inoperative street lights and traffic signals.
·
Hazardous
debris on streets. Call the City Environmental Services
Department at (858) 694-7000.
Call the California Highway Patrol at (858) 637-3800 to report
small objects on freeways that are unlikely to cause an accident or injure a
motorist. Call 911 if the objects
could endanger motorists.
·
Needs
for new street safety measures. Call City Transportation Engineering at (619)
533-3126 to suggest new crosswalks, curb markings, traffic signals, signs,
speed bumps, additional street lights, obstruction removal, etc.
·
Street
trees that need trimming. Call City Street Division at (619) 527-7500.
·
City
Code violations. Call the City Neighborhood Code Compliance
Department's Citizen Complaint Intake Line at (619) 236-5500
regarding violations of the City's housing, building, sign, zoning, vehicle
parking, weed abatement, and other codes.
·
Abandoned
shopping carts. If the cart has a phone number on it for
retrieval purposes, call that number and report the location of the cart. If the cart does not have a phone number on
it call the City Environmental Services Code Enforcement Section at (858)
694-7000 to report its location.
·
Child
abuse. Call the County Social Services Department's
Child Protective Services Child Abuse Hotline at (858) 560-2191
regarding suspected abuse or risk of abuse.
Call the SDPD at (619) 531-2000 if you know that abuse has
occurred. Call 911 if the abuse
is in progress you should call 911.
·
Elder
and dependent adult abuse. Call San Diego County Aging &
Independence Services at (800) 510-2020 to report suspected instances of
neglect and psychological, physical, financial, or sexual abuse of elders and
dependent adults. Call the SDPD at (619)
531-2000 if you know that abuse has occurred. Call 911 if the abuse is in progress
you should call 911.
·
Lost
person with Alzheimer's Disease. After calling 911 to report a lost or
found person, call the Alzheimer's Association's MedicAlert+Safe Return Program 24-hour Hotline at (800) 625-3780. To enroll a person in MedicAlert and obtain
identification for the person to wear you can call (800) 432-5378.
GETTING HELP WITH PERSONAL AND
FAMILY PROBLEMS
· Alcohol
and drug abuse. Call the County Health and Human Services
Agency’s Behavioral Health Services toll-free hotline at (800) 479-3339
to get a list of organizations in their area that have treatment programs. Another source of information is The Resource
Center of the State of California Department of Alcohol and Drug Programs. It can be reached at (800) 879-2772.
· Domestic
Violence. Call the San Diego County
24/7 Domestic Violence Hotline at (888) 385-4657 for crisis counseling,
safety planning, referrals to various service agencies, and information on
shelter bed availability, restraining orders and other legal aid, etc. Persons with existing domestic violence
problems or cases should call the San Diego Family Justice Center’s Domestic
Violence Info Line at (619) 533-6000 for assistance.
· Mental
health problems. Call the San Diego County Health and Human
Services Agency’s Behavioral Health Services’ toll-free hotline line at (800)
479-3339. Professional counselors
are available 24/7 to help callers through their crises and refer them to
appropriate services. Available in
Spanish and other languages.
· Other
problems. Call 211, the new 24/7 national
dialing code for information and referrals about community, health, and
disaster services. Information is
available on addictions, child care, clothing, counseling, domestic violence,
employment, food, housing, legal assistance, parenting, senior services, sexual
assault, shelters, youth and teen services, and many other topics. Or call the State Bar at (888) 875-5297
to order copies of its consumer education pamphlets that answer frequently
asked questions involving the law.
· Legal
assistance for seniors. Call the Senior Citizens Legal Services
Program of Elder Law and Advocacy at (858) 565-1392 for an appointment
for free counseling.
· Conflict
resolution. Call the San Diego Restorative Justice
Mediation Program at (619) 280-1993 for help in negotiating restitution
and resolving conflicts between victims and offenders arising from property
crimes like theft, vandalism, burglary, and trespass, as well as conflicts
between family members. Or call the
National Conflict Resolution Center at (619) 238-2400 for help in resolving
civil disputes involving neighbors, landlords, tenants, family members,
businesses, etc.
· Crime
victim/witness assistance. Call the San Diego County District Attorney’s
Victim/Witness Assistance Program at (619) 531-4041 for help in getting
emergency funds, applying for compensation by the State, and referrals to other
agencies that provide assistance.
· City
services. Recorded answers to the most frequently asked
questions about City services and programs can now be obtained by calling the
City's JUST CALL automated information system 24/7 at (619) 615-6111. General information can still be obtained by
calling the City Information Center at (619) 236-5555.
GETTING HELP WITH PARENTING AND
DEALING WITH VARIOUS PROBLEMS
· Classes
in child development, family relations, etc. Call the
San Diego Community College at (619) 388-4950 for information on free
continuing education classes.
· Children
in the Law. Call the State Bar at (888) 875-5297 for
a copy of Kids and the Law: An A-to-Z Guide for Parents. It answers many legal questions parent may
have concerning their children.
· KIDZWATCH
Academy. Call the STAR/PAL Office at (619) 531-2721
further information about this is eight-week program for children 5 to 11
years old.
· Preventing
juvenile delinquency. Call the U.S. Justice Department’s Office of
Juvenile Justice and Delinquency Prevention at (800) 638-8736 for
information about various actions parents can take to prevent juvenile
delinquency, violence, and victimization.
· Gangs. Call
the SDPD Central Division at (619) 744-9500 and ask to talk to a
Juvenile Service Team Officer about what to do if you see signs that your child
is becoming involved with gangs.
· Alcohol.
Call San Diego Youth Services at (619) 325-4696 for
information and help if you think your child has or may be developing an
alcohol problem.
· Graffiti
vandalism. Call the Graffiti Control Hotline at (619)
525-8522 for information and organizations to call for assistance if you
think that your child might be involved with graffiti.
· Unsafe
Driving. Call the SDPD Traffic Division's
CRO (858) 495-7822 for info on driving and traffic safety.
· Gun
Violence. Call the SDPD Pistol Range at (619)
527-6070 for information about gun safety.
· Shoplifting. Call the Corrective Behavior Institute at (619)
528-9001 if you see signs that your child might be shoplifting, e.g.,
wearing new clothes or jewelry that you know he or she does not have money to
buy.
COMMUNITY RELATIONS
The
Community Relations Officer (CRO) for the SDPD Western Division is Officer
David Surwilo. Officer Surwilo can be reached by calling (619) 531-1540.
The Neighborhood
Prosecutor for the SDPD Western Division is Deputy City Attoney Paige
Hazard. DCA Hazard prosecutes
quality-of-life crimes including trespassing, vandalism, graffiti, drug
activity, prostitution, illegal lodging, loitering with the specific intent to
commit drug activity or prostitution, and disturbing the peace. DCA Hazard can be reached at (619) 533-5844
regarding these activities.
CRIME PREVENTION INFORMATION
·
Tips
on preventing crime. Call the SDPD Neighborhood Policing Resource
Team at (858) 523-7049 for copies of
the latest papers on home security, vehicle security, personal safety and
security, preventing fraud and identity theft, etc. Or go to Prevention Tips the Crime Prevention
and Education section of the SDPD’s website at www.sandiego.gov/police.
·
Speakers
for community meetings. Call the SDPD Speakers Bureau at (619) 446-1018
to request talks on topics such as auto theft, burglary, domestic violence,
gangs, graffiti vandalism, narcotics, personal safety, robbery, sexual assault,
and traffic.
ADDRESSING AND SOLVING COMMUNITY
PROBLEMS
·
Neighborhood
cleanups. Call I Love a Clean
San Diego (ILCSD) at (619) 291-0103 for help planning, organizing, and
carrying out cleanups. It will provide
trash bags, dumpsters, publicity, and some volunteer helpers, as well as
speakers and informational material on ways to protect the environment. Call it at (800) 237-2583 regarding
recycling.
·
Special
trash pickups. Call the City’s Solid Waste Enforcement Unit
at (858) 492-5055 to find out when special pickups are planned in your
neighborhood.
·
Inoperable
Vehicles. Several non-profit, social-service
organizations will remove an inoperable vehicle you own from your property at
no cost. One is Rady Children’s
Hospital. Call its donation line at (800)
544-5136 to arrange for a vehicle pickup.
·
Graffiti
removal. Call Project CLEAN at (619) 563-4014
for assistance regarding strategies and tactics for graffiti removal, paint
selection, etc.
VOLUNTEERING SERVICES
The SDPD has several programs in
which community member can work (without compensation) alongside SDPD
officers. You can get information about
them by calling the numbers below.
·
Volunteers
in Policing (VIP). These volunteers participate in various clerical,
administrative, technical, and professional activities. Call (619) 446-1013.
·
Retired
Senior Volunteer Patrol (RSVP). These volunteers drive specially-marked police
vehicles patrol neighborhoods, check homes of vacationing residents, visit
homebound and isolated persons, conduct safety talks for school children and
senior groups, issue citations for illegal parking in spaces for disabled
persons, etc. Call (619) 446-1016.
·
Crisis
Intervention Team. These volunteers receive special training in
crisis response techniques and respond to crisis incidents to assist persons
who have been traumatized by a crime or other critical event. Call (619) 446-1014.
·
Cadets.
This program is open to youths 16 to 20 years old who are interested in
a career in law enforcement. They on
special details, e.g., traffic control at parades, ride along with patrol
officers as observers, and assist officers in some non-enforcement tasks. Call (619) 531-2934.
·
Interns.
This program provides qualified students with
practical working experience that complements their academic course work as
well as course credit. Interns work in
Crime Analysis, Juvenile Administration, Crime Laboratory, and other units. Call (619) 531-2126.
·
STAR/PAL.
Call (619) 531-2718 about volunteering in these youth programs.
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